The website https://batard.gr/ (hereinafter “https://batard.gr/” or “website”) has been created by the company Batard, (hereinafter “Batard”) (VAT No. ###), based at the address: Pirronos 23, Pagkrati 116 36, for the purpose of providing information and/or services and/or products to the visitors/users of the website.
Batard is committed to protecting the personal data of the visitors and users of the website. For this reason, the present “Personal Data Protection Policy” (hereinafter “Policy”) has been created, which describes and explains what kind of personal data of the website’s visitors and users are collected by Batard and how Batard manages and processes them. Batard declares that no other use of the personal data of the website visitor/user of the website’s services will take place for purposes other than those mentioned in this Policy without prior notification and, where required, their consent.
Information regarding this Policy
This Policy applies only to the information provided when visiting and using the website. Unless otherwise defined in this Policy, the terms used herein have the same meanings as in the Terms of Use of the website.
In the future, the website may provide additional uses and acquire enhanced functionality. If this entails any change in the way your personal data are collected and processed, more details and additional terms will be provided in this Policy. Unless otherwise stated, any new use/service of the website introduced shall be subject to this Policy.
In case the use of any service of the website is governed by a more specific personal data protection policy, such specific policy shall apply jointly with this Policy. In the event of conflict or inconsistency between the terms of this Policy and the terms of a more specific policy, the terms of the specific personal data protection policy of each service shall prevail.
The purpose of this Policy is:
- To ensure that you are aware of what personal data we collect about you, the reasons why we collect and process them, and to whom we disclose them.
- To make clear how we use the personal data you have shared with us.
- To explain your rights and options in relation to your personal data collected and processed during your visit and use of the website.
By visiting and using the website, you accept this Policy, and you explicitly agree with the collection, use, and processing of your Personal Data (as defined below) in accordance with this Policy.
“PERSONAL DATA”: any information relating to an identified or identifiable natural person (data subject), whose identity can be verified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or by reference to one or more factors specific to the physical, physiological, genetic, psychological, economic, cultural, or social identity of that natural person.
“APPLICABLE PERSONAL DATA LEGISLATION”: The General Data Protection Regulation (EU) 2016/679 and the EU and national legislation on personal data protection and privacy in the field of electronic communications, as applicable from time to time.
Purpose of processing / legality
Batard collects and processes data solely for the purposes of the lawful and proper operation of the website and to offer visitors and users of the website the best possible user experience.
The Personal Data of the website visitor and user are collected, stored in a file, and processed by Batard for the purpose of supporting, promoting, and ensuring the proper operation of this website, as well as for the statistical processing of data for improving the services provided.
Furthermore, the purpose of collection and processing is to provide specific services to the website users upon their request, and in particular to provide users of the website with the ability:
(a) to request a quote for Batard’s services,
(b) to contact Batard themselves through the website,
(c) to request that Batard contacts them in order to schedule a face-to-face meeting, and
(d) to evaluate Batard’s services.
Method of collecting personal data
Some personal data are provided directly by the users of the website, for example, when a user registers for a service of the website, and some data are recorded indirectly during the navigation of visitors and users on the website.
Personal data collected and purpose of their processing
The personal data collected are further categorized into data of simple visitors and data of users of the website’s services, as follows:
(a) SIMPLE WEBSITE VISITORS:
While you navigate the website, data related to the use of the website (“usage data”) are collected for the purposes of analyzing usage, monitoring, and improving the website and the services provided. Usage data may include the IP address, geographic location, browser type and version, operating system, referral source (from which page you arrived at the website), visit duration, page views, and navigation paths of the website, as well as information regarding the timing, frequency, and manner of your use of the website and its services.
The aforementioned personal data of website visitors are limited to the information required for the operation, security, improvement of the website and its services, and the provision of the website’s services in accordance with the applicable personal data legislation.
(b) WEBSITE SERVICE USERS:
In the context of using the website, personal data are collected and processed in cases where the user expresses interest in order to:
(a) request a quote for Batard’s services,
(b) contact Batard directly,
(c) request Batard to contact them to schedule a face-to-face meeting, and
(d) evaluate Batard’s services.
More specifically, in the above cases, data are collected which may also be personal data depending on the form that must be filled out each time for the provided service. In particular, depending on the case, the following apply:
- a) The user wishes to fill out the pre-drafted form available on our website to request a quote for a specific service from our company. In this case, the user is asked to provide their name and surname, email, and phone number.
- b) The user wishes to fill out the form available on our website in order to contact our company for any other reason. In this case, the user is asked to provide their name and surname, email, phone number, and leave their message to us.
- c) The user wishes to be called back to schedule a face-to-face meeting in case the posted answers to frequently asked questions do not cover them. In this case, the user is asked to provide their full name, email, and phone number.
- d) The user wishes to fill out the form available on our website to evaluate our company’s services. In this case, the user is asked to provide their full name and email as well as to write their comment.
In all the above cases (a–d), Batard also collects the user’s IP address, in addition to the explicitly mentioned data.
This website does not collect nor require the disclosure of personal data of special categories (sensitive personal data).
The above personal data of users of the website’s services are used by Batard in order to contact you:
(a) to provide the quote you requested,
(b) for the issue concerning you that you raised in your message to us,
(c) to arrange a face-to-face meeting with you, and
(d) to evaluate our services.
Data recipients & transfer to third countries
The recipients of the Service User’s data are:
(a) Batard and its authorized employees, who may process your personal data strictly under the same terms and conditions defined in this Policy, to which you consent by browsing and using the website. Your data are securely stored and not disclosed to third parties for any reason.
(b) External partners/third-party internet service providers who host, store, manage, and maintain the website, its content, and the data collected, and possibly other service providers (e.g. email services) used to communicate with you in cases where you have given your explicit consent for such communication. Batard only uses third-party service providers who agree to use the personal information provided to them solely for the purpose for which it was provided and who agree and guarantee that all processing they undertake will be lawful and compliant with the provisions of the applicable personal data legislation.
Batard does not sell, distribute, or lease your personal information to third parties unless you have expressly consented or the law requires disclosure of such information. More specifically, Batard may disclose your personal data to third parties when such disclosure is necessary for the establishment, exercise, or defense of legal claims, either in the context of judicial proceedings or relevant summons from competent authorities, or in the context of administrative or extrajudicial proceedings, or for the purpose of preventing or stopping an attack on its computer systems or networks, or to protect its rights or property.
The server and data center used by the website are located within the European Union and therefore are obliged to comply with the provisions of the applicable personal data legislation.
Finally, the website may contain links that refer to third-party websites. Batard does not control and is not responsible for the privacy policy and personal data protection practices of such websites. When you are transferred to those websites, this Policy does not apply, and we recommend that you read the corresponding privacy policies in order to be informed about the collection and processing of your personal data by those websites.
Security
For Batard, the protection of the Personal Data of the website’s visitors and users and respect for individuals’ privacy online is a fundamental commitment. All necessary organizational and technical measures are taken to ensure the security, availability, and validity of the personal data of visitors and users of the website, and to protect them against accidental or unlawful destruction, disclosure, and other forms of unlawful processing.
It is ensured that your personal data are secure. To prevent unauthorized access or disclosure, appropriate physical, electronic, and administrative procedures have been put in place to safeguard and secure the personal data collected.
The website uses the SSL (Secure Sockets Layer) protocol and therefore provides the maximum possible security against the interception of personal data. This protocol is the global standard for authenticating websites to users and for encrypting the information transmitted between users and web servers. Furthermore, the SSL protocol ensures that it can be verified whether data transmitted through it have been altered during transmission.
Retention period of Personal Data
The storage and processing of visitors’ and users’ data of the website’s services are carried out solely as permitted by law or according to your explicit consent, only for as long as required to fulfill the purposes of processing (as defined above), or until you object to the use of your personal data by Batard, or until you withdraw your consent.
Specifically, when the purpose of collection and processing is to provide specific services to website users upon their request, and in particular to provide users of the website with the ability (a) to request a quote for Batard’s services, (b) to contact Batard themselves via the website, and (c) to request Batard to contact them to schedule a face-to-face meeting, the personal data of the users will be retained in our records until the completion of the provision of the specific services (provision of the quote to the user, provision of the response to the user, communication with the user upon their request to schedule a meeting).
In the case where the collection and processing of users’ personal data takes place in the context of evaluating Batard’s services, the users’ personal data will be retained in our records and/or published on the website for as long as we deem it serves the purpose for which the evaluation was requested, and in any case for no longer than ten (10) years.
If required by law, or if necessary for Batard’s judicial pursuit or defense against legal claims, the retention of personal data for a longer period may occur.
Use of Cookies
The website uses cookies to identify visitors/users. A cookie is a small text file placed on your computer’s hard drive, specifically a file sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies help analyze web traffic or inform us when you visit a particular website. They also allow us, among other things, to store your preferences and settings, allow you to log in to our services, help combat fraud, and analyze the performance of the website and its electronic services. We use cookies to identify you when you visit the website and as you browse it, and to determine which pages of the website you visit, helping us analyze data about webpage traffic and improve the website.
We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use through cookies. The information collected about our website is used to create reports about its use. The collection and processing of data by Google Analytics are available here: www.google.com/policies/privacy/partners/.
Overall, cookies help us provide you with a better website, enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to reject cookies if you prefer. The website www.allaboutcookies.org offers good and simple instructions on how to manage cookies using different types of browsers.
Reducing cookies may prevent you from fully benefiting from the website.
How to access and control your Personal Data
Upon request, you will be provided with information about whether and which personal data are collected and processed about you (“right of access”).
If your personal data are incorrect, you have the right to:
- Request their correction insofar as they are inaccurate and/or incomplete (“right to rectification”).
- Request their deletion (“right to erasure”). Batard will delete your personal data without undue delay under the terms and conditions of applicable law. Batard may delete the data only if there is no legal obligation or other legitimate interest to retain them. Naturally, if the data of a website visitor/user are deleted, Batard will no longer be able to continue providing its services to that user when such services require the use of the specific data.
- Request the restriction of the processing of your personal data under the terms and conditions of applicable law and to be informed before the restriction of processing is lifted.
- Have each rectification, erasure, or restriction of processing of your personal data announced to each recipient to whom such personal data have been disclosed, to the extent possible and unless this entails disproportionate effort, and to be informed about those recipients.
- Receive your personal data in a structured, commonly used, and machine-readable format, i.e., electronically, and the right to transmit them to another controller (“right to data portability”).
- Object at any time to the processing of your personal data on grounds relating to your particular situation (“right to object”).
- Not be subject to a decision based solely on automated processing, including profiling, if the decision would produce legal effects concerning you or similarly significantly affect you.
- Withdraw your consent for the use of your personal data in the future, in whole or in part. Withdrawal of your consent does not affect the lawfulness of processing based on consent before its withdrawal.
Finally, under the applicable personal data legislation, you have the right to file a complaint with the Hellenic Data Protection Authority.
Please address these requests or other questions and comments regarding this Policy or Batard’s personal data protection practices via email at: info@batard.gr
or by post at the following address: Pirronos 23, Pagkrati 116 36.
Batard is committed to protecting your personal data. If you have questions or remarks regarding the management of your personal data by Batard, please contact us at the addresses and details above. You may also use these addresses to notify us of any concerns you may have regarding compliance with this Policy.
In the event of exercising one of the aforementioned rights, Batard will process your request and provide you with information about the actions taken without delay and in any case within one month from receipt of the request.
Changes to this Policy
We reserve the right to update/revise this Policy at any time without prior notice, by occasionally publishing a new version on the website. We will process data in accordance with the Policy in effect at the time you gave your consent to the processing of your personal data under that Policy. When a significant change to the Policy occurs, we will notify you appropriately, e.g., through a prominent notice (banner) on the website. You should check this page occasionally to ensure you are satisfied with any changes to this Policy and read carefully any relevant notice you receive. By continuing to use the website, you consent to the updated Policy.
